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Payment Terms : Payment is due at the time of service, and we accept various payment methods.
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Cancellation Policy : A 24-hour notice is required for cancellations; otherwise, a fee may apply.
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Confidentiality : We maintain confidentiality of patient information in accordance with relevant laws and regulations.
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Treatment Risks : Patients are informed of potential risks and benefits associated with physiotherapy and chiropractic treatments.
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Medical History : Patients must provide accurate and complete medical history to ensure safe and effective treatment.
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Insurance Coverage : Patients are responsible for verifying insurance coverage and any out-of-pocket expenses.
Professional Advice : Patients are advised to follow the recommendations of our physiotherapists and chiropractors for optimal treatment outcomes.
Emergency Procedures : In case of an emergency, patients must inform our staff, and we will take necessary actions.
Clinic Liability : The clinic is not liable for injuries or damages resulting from failure to follow treatment plans or advice.
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Patient Conduct : Patients are expected to respect our staff, other patients, and clinic property.
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Disclosure of Medical History : Patients must provide accurate and complete medical history, including any pre-existing conditions, any allergies and previous treatments to avoid all potential risks and ensure safe and effective treatment.
By booking an appointment with Physio Flex Clinic, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. You understand that physiotherapy services are tailored to individual needs, and results may vary. You also acknowledge that physiotherapy is not a substitute for medical diagnosis or treatment, and you should consult a medical professional for any concerns.
PHYSIO FLEX Clinic
Terms and Conditions
